Frequently Asked Questions
What is NOVAORA PREMIUM?
NOVAORA PREMIUM is an online brand offering practical planners, workbooks, templates and organization tools designed to help you better organize your life and work.
What type of products do you offer?
Our collection includes products focused on Productivity, Business, Career and Lifestyle. Each product is designed around practical planning and organization.
How do I receive my product?
Our products are delivered digitally. After completing your purchase, you will receive access to your purchased product and/or a download link.
Can I use the products on my computer or phone?
Yes. Our digital resources are designed to be easily accessed from commonly used devices such as computers, tablets and smartphones, depending on the specific product format.
Are the products suitable for beginners?
Yes. Our products are designed to be simple and practical, making them suitable for anyone looking for a clearer and more organized way to manage their everyday life or work.
Can I print my planner or workbook?
Where the product format allows it, you can print the pages for personal use. Please check the individual product description for specific information about the included format.
Can I use a product for my business?
Our products are intended for personal use, unless otherwise stated on the individual product page. They may not be resold, redistributed or commercially shared.
Can I share my purchased files with someone else?
No. Purchased products are for the individual customer only. Please do not share, redistribute, resell or make the files publicly available.
Do you offer refunds?
Because our products are delivered digitally, refund eligibility depends on the circumstances and the applicable terms. Please see our Refund Policy for full details.
I have a problem with my order. What should I do?
If you experience a problem with your order or have difficulty accessing your purchase, please contact us through our Contact page. Our team will be happy to assist you.
How can I contact NOVAORA PREMIUM?
You can contact us through our Contact page or by email at: